Warranty
Outright Store Warranty Replacement
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Outright replacement apply within 7 days after order received, if item is defective out of the box and if item does not match in color, model and specifications.
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For defective units, a technical inspection will be processed up to 7-14 days and an inconvenience fee or cashback is given.
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For wrong items, replacement will be upon the return of unit is received with inconvenience fee or cashback. Always return wrong items in its complete box/packaging and accessories with Warranty Slip Card and Receipt. -
Outright replacement warranty coverage will be adjusted after last replacement is received by end user. Item must be on its original packaging (No Packaging; No Return) and Proof of Purchase.
Extended Service Center Support Warranty
For brand warranty, kindly register the item to the brand itself for extended warranty. Item that are no longer covered with standard warranty, but still can be sent in for warranty claims to manufacturers as long as the regular Warranty Period is still in effect. We offer One year online support or assistance to claim warranty from the manufacturer. Our service center assists as gateway to manufacturer. Please coordinate directly to the manufacturer support website for faster timeframe. Always return defective items in its complete box/packaging and accessories.
Warranty Does NOT Cover the Following:
1. All Physical Damage caused by abuse, misuse i.e. damage or loss of functionality due to product incompatibility, neglect including accumulated dirt/moisture or insect/rodent urine, accident i.e. water damage, improper installation, storage or handling including damages during transport, overloading or use (electrical overstress (EOS) or “over-clocking”) contrary to manufacturer instructions is not covered by warranty.
2. Any modifications or tampering. (altered serial numbers and warranty stickers)
3. LCD monitors with less than 5 dead pixels (bright/dark) are not eligible for warranty claims. (Customer can request a video or photo of the monitor before shipped out)
4. Expired warranty item.
5. No Official Receipt and Warranty Slip.
6. NO VIDEO RECORDING DURING UNBOXING UPON RECEIVE FROM COURIER MAY VOID WARRANTY CLAIM. Must show on the video sealed before unboxing specially for orders with chassis and monitor or fragile components.
Other Warranty Coverage and How to Claim
Contact us thru megtech@gmail.com or click here to submit a form for more details and to claim warranty support please provide the following details – Name/Item/Date of Arrival or Purchase Order. Thank you!